Customer service : 284 541 0875

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Fedex is the official courier for SABELLE. If for any reason, you wish to request a pick up by your carrier contact us at (284) 541 0875.

Once a product is shipped out, an email confirmation with tracking details will be provided. If for any reason, you did not receive one, please contact customer service at (284)541 0875 or email us at sabelle2011@gmail.com.Each item purchased will be shipped within 2 working days of the order.

All orders within the Caribbean or north American region should be delivered within 2 to 5 day from date of purchase.

 

 

Information We Collect

Sabelle reserves the right to collect customer information to improve the content of our Website for marketing and promotional purposes. Each time you visit our Website, our Web server automatically recognizes your IP address, monitor resolution and the type of browser you are using. We collect e-mail addresses of those who communicate with us via e-mail, as well as customer information gathered in the course of joining our online member base and/or processing sales transactions. We do not gather any personally identifying information about you when you visit this Website, unless you choose to provide such information to us.

If you supply us with your e-mail address, you may receive periodic e-mails from us announcing product information, promotional events, or updates to our Website. If you do not wish to receive such e-mail updates, login to our website and unsubscribe from our mailing list

We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous. If you would like more information about this practice, please contact our office. 

Sharing Information with Third Parties

shopsabellenow.com does not share, sell or trade with third parties your personal information gathered online, such as email addresses, personal Information collected as part of an online survey or other specific details about you, except with your consent or as described in this Privacy Policy. Shopsabellenow.com does not contribute to or participate in cooperative database, which gives other companies access to such personal information.

shopsabellenow.com may divulge personal information if such action is required for the company or any of our service providers or consultants to comply with any valid legal process, such as a subpoena, search warrant, statute or court order, or any valid administrative request from a law enforcement agency. In addition, we may divulge personal information if we or any of our service providers or consultants believes that such disclosure is necessary to address any unlawful acts or acts that may endanger the health or safety of another customer or of the general public.

 

Cookies                                                

When you view our website, we may store some information on your computer's hard drive. This information will be in the form of a "Cookie." Cookies enable us to establish the shopping cart session and allow you to purchase items on-line at our website. Most web browsers automatically accept Cookies, but you can usually change your browser to prevent that. Without accepting a Cookie, you can browse through our website, but you will be unable to establish a shopping cart session and make a purchase on-line. For further information, please view our Terms of Use.

 Security

The Website makes every effort to protect your online order information by using Secure Sockets Layer (SSL) technology. SSL encrypts your order information to ensure it remains private and secure. To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. You can also check by looking at the URL line of your browser. When accessing a secure server, the first characters of the Website will change from "http" to "https".

Some browsers and firewalls do not permit communication through secure servers. In that case, you will be unable to connect to our server so you will not have to worry about mistakenly placing an order through an unsecured connection. If you can't access the server, you can place your order by calling our Customer Service Representatives at (284) 540 0726 or email us at info@shopsabellenow.com. 

Our Website is Not for Use by Children

Children are not eligible to use our website. We ask that minors (under the age of 18) only use our websites in conjunction with your parents or guardians. Children under 18 years of age should not send any information about themselves to Sabelle. If we become aware that the person submitting the information is a child, we will attempt to delete this information as soon as possible. Because we do not knowingly collect any personal information about children under 18, we do not use or disclose such information to third parties.

 

 

SABELLE will not be obligated to accept returns. No returned item will be accepted unless a “Return Authorization” request is approved and issued by a SABELLE representative. In order to accept returns we would need to be notified within 72 hours of receipt via email or phone that the item is being returned. SABELLE will only accept returns on goods that were received damaged or were different to what was originally ordered. SABELLE would only accept items in its original package, unused unwashed unsoiled and defective. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received.

There will also be a 20% surcharge for restocking the item. You will be credited for the products being returned when we receive and process the contents of the received parcel(s). The credit is made in the same currency & payment tender type used at the time of purchase.

 

 

Placing an order can be done by phone, in store or online? Customers that prefer to order by phone can contact (284) 541 0875. International orders will be shipped within 1 to 2 days of ordering via FedEx Economy in the Caribbean or FedEx Priority in the USA. Additionally, BVI customers placing online orders can pick up the next day at our brick and mortar facility at 159 Main Street. BVI customers can also order online and reserve the products they want and come in to the store and pay the next day.

Once an order is placed, an order confirmation is sent out by email within 6 hours of ordering. If for any reason, you did not receive one please contact customer service at (284) 541 0875 or email us at info@shopsabellenow.com. Orders can also be tracked on the website.

SABELLE is commitment to processing orders as soon as possible especially those received from our international customers. In this regard, there is only a short period of 24 hours in which you may cancel your already placed order. Once this time frame has passed since the order was placed the order cannot be cancelled.